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Enjoy the Benefits of:
•Easily & Reliably Dialing •PreLoad Call Lists & Screen Pops •Utilize Voice Messaging & Call Waiting •Call Forwarding & Transfer •SMS/Instant Messaging •Mobile App Integration •Post Call Analytics with Reports & Dashboards •Increased Return on Investment & Cost Savings Simple Business Continuity

Integrate your CRM, Email & Digital Marketing Efforts across 300 Platforms.
Get the service that will intelligently route calls through the Internet so you get the clearest call quality.

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Whether you want to connect 1 or 1 million users, we have your back. As a TCG Partner we are with you every step of your journey.

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5 Productive Tips for Working from Home

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Vonage CRM WhitePages

Understand how integrating a softphone into your CRM increases Return On Investment
According to the Dimension Data study, only 8.4 percent of companies have all their customer channels connected.

6 Ways To Make UC Integration Pay Off In Productivity

Article Highlights

A good read for: • Customer Experience Leads 
•IT managers
•Key Decision-Makers

Understand how to

•How to improve productivity to gain more efficiency, and what happens if you can’t fix the problem
•The top 3 areas particularly sensitive to the productivity gap
•Connecting SoftPhones that can provide integrations that empower a new kind of contextual productivity
•6 key factors to consider when looking to choose or upgrade unified communications

Salesforce & Vonage: The Perfect Combination for Service

Article Highlights

A good read for:•CTOs and CIOs
•Small- and medium-sized business owners
•Salesforce administrators
•IT managers
•Contact Center agents and administrators

Discover

•The role CX plays in differentiating your company
•The importance of contextual, omnichannel communication in customer service
•Why you should want to integrate your contact center with Salesforce
•How Vonage + Salesforce can save you money and increase customer satisfaction
•How to integrate your contact center with Salesforce

Reimagining Financial Services

Article Highlights

A good read for:
• Small Business Owners
 •IT managers
•Chief digital officers

Learn about 

•How to create outstanding customer experiences
•How to improve operational effiiciencies
•How you can use newer technologies like speech recognition, sentiment analysis, and bots
•Offer engaging and superior customer experiences at scale
•How to ensure the highest standards of security and compliance

Vonage Client Testimonials

Learn about practical use cases with an integrated soft phone

The Canadian Cancer Society Uses Vonage to Create an Omni-Channel Engagement Center

Challenge At a time when many charities were experiencing declining support, the Canadian Cancer Society in Saskatchewan (CCSSK) had to find a way to overcome the odds and continue to increase funding.
Solution Vonage Contact Center for Salesforce
Results Supported by technology from Vonage and Salesforce, CCSSK opened a new Omni-Channel Engagement Center from which they operated. By using Vonage Contact Center for Salesforce, the organization saw a 30% uplift in participant retention and 70% increase in pledge numbers with an overall increase in fundraising of 225%.

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Enabling JustGiving to Grow its Services Globally

Challenge With a team in Sydney and ongoing expansion in the Asia-Pacific region, JustGiving needed technology that can be scaled at any time to meet customer demand.
Solution Vonage Contact Center for Salesforce
Results Global scaling with ease and efficiency; Salesforce integration with Vonage Contact Center; Better advisor experience, including call recording for advisor training; Fast Outbound calling for proactive customer care; Case-based management and improved workflow

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Yogaia Uses Vonage Video for Interactive Online Yoga Studio

Challenge Yogaia wanted to make yoga instruction accessible at any place and time.
Solution Vonage Video API
Results Yogaia expanded the reach of their services at a lower cost.

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Gett: Driving Growth in Global Ride-Sharing with Vonage SMS and Voice

Challenge As Gett expanded into multiple countries and regions, it was clear that communications needed to be unified through a single vendor that offered a highly reliable platform and excellent customer support. Also, the company was concerned with cybersecurity and the threat of privacy breaches in voice communications.
Solution Vonage SMS and Voice APIs
Results Vonage became Gett's one and only access and management point for SMS across multiple geographies, providing an increased level of confidence while expanding into new territories. The Vonage Voice API enabled private voice communication to protect drivers' and riders' personal information.

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