Salesforce Featured Solutions
Get the ability to optimize what your business is already using within your Salesforce Organization
Data Implementation & Migration
Moving your most precious years of data from a legacy CRM into Salesforce should be as easy as pie.
Understand how Naaleh Online College
• Migrated over 150,000 records from Sugar CRM to Salesforce
• Optimized workflows and Process Builder for tasks, reopening cases, and email alerts that attributed to the efficiency and automation of donor management.
“As an Executive Director, we needed a user friendly and reliable CRM so that users can have an accurate 360-degree view of donor management. The Rayburn Ideas Solution helped our volunteers work twice as fast!”
Hillel Rudolph, Executive Director, Naaleh Online College
Community Site Optimization
Community Cloud can be used as the bridge between your Salesforce Organization & your website. If configured correctly they can expose report data to the correct audiences, your partners to empower them to sell more or your 3rd Party Vendors
“As an Education Coordinator, we needed a user friendly & reliable community solution to display class and program enrollment details, as well as, to allow instructors to contact our support staff. Thanks to the Rayburn Ideas Optimization, we had a 33% increase in instructor self-sufficiency.”Jonathan Greiner, Education Coordinator, American Pets Alive
Find out how American Pets Alive
• Utilized their community site to populate Salesforce Data through specific community components to view each program and class.
• Reduced the amount of instructor dependency by 33% and promoted self-instructor sufficiency.
• Enabled instructors to report the latest student details and update records for a 360-degree view to gain deeper insights.
Field Service Lightning Implementation
Managing a mobile workforce and integrating them with your customer service team can be challenging.
Field Service Lightning (FSL) is an extension of Service Cloud that provides a comprehensive view of workforce management. This is used to help organizations better track customer service calls from the call center agent, through the dispatcher console, to a completed service appointment from the mobile employee.
As a Certified Field Service Lightning Professional, I, reveal how I fell in love with the FSL data model and the way the interface is organized.
I help organizations become successful with their Field Service Lightning Implementation and share 3 use cases for how a typical organization would use this Salesforce Functionality.
Personalized Salesforce Solutions
Salesforce Admin Support
It seems that your dedicated admin has gone on permanent vacation, No problem we can help you fill in the gaps to keep your sales team moving in the right direction.
Classic to Lightning Migration
• We will analyze your organization
• Recommend optimized, secure, and enhanced features to use in the Lightning User Interface
• Create a deployment
• We are involved in every step of the way to help you utilize your new features in the Lightning user interface.
Personalized Training for individuals or teams who need to more efficiently use Salesforce Features or want to become Super Users & take control of their Salesforce Organization.